How to Select a Good Bike Repair Shop

How to Select a Good Bike Repair Shop

As a cyclist, you need some help from a good bike repair shop. At some point as a cyclist, you are going to need the help of a good bike repair shop. But when you walk into these shops it can be intimidating with all the bikes and accessories hanging from the walls and ceiling. There are so many bike shops out their competing and its upon you to choose the best one for you. Here is help on what to look for and how to select a good bike repair shop.

Most bike shops are owned by people who have a passion for biking and they hire salespeople and mechanics that share that same passion. That’s the kind of place that is a big help to you in terms of helpful cycling advice and tips, learning simple maintenance and repair work you can do yourself, advice on bike and accessory purchases and of course help for the big repair jobs that are done with quality and quickly.

Their Approach to Customer Service

As soon as you walk in the store you should get an overall feel of their customer service. Were you greeted? Are there sales people visible walking about the store and interacting with customers? How long did it take for someone in the store to greet and acknowledge you? A store that cares about its customers and offers good customer service is very important and the best bike shops know this.

Knowledge of the Staff

Try to speak to the employee more than many times if possible, they are friendly and they can help. Most crucial thing is that they are passionate and knowledgeable about what they do. Consider if they ask good questions concerning how best they can satisfy your cycling needs. Keep a distance from the ones that try to sell something that you are not interested in. Always ask about mechanics and the training they offer and also the level of experience, it can also be helpful to know how long they have in that business.

Hours of Operation

What are their hours of operation? Are they open early and late so it accommodates your working schedule? Are they a seasonal shop and closed during the winter? The best shops stay open year round. The winter is the best time to have maintenance and upgrades done on your bike.

Learn How Fast Can They Do Repairs

Ask how quickly they can accomplish your repair or maintenance needs? Will they give a date and time for completion? Can you make an appointment? The last thing you need is a bike shop that takes forever to get your bike repair work done and doesn’t deliver when they say they do.

A good bike shop can be very important in a biker’s life. Take the time to research and find one that will take care of you and will meet your individual needs. You should try your best, take time to look for the best shop for you today.